Explore Our Demand Letter Services

Once you’ve signed our Engagement Agreement and provided all the necessary information, your attorney will send you a first draft of your letter within 3–5 business days.

Once you approve the final draft and your attorney signs the letter, the letter will be mailed via USPS Certified Mail. We’ll email you the tracking number and notify you once your letter is delivered.

Yes. You’ll be able to review and approve the letter before it’s mailed, and you can request one round of edits if needed. We won’t send the letter without your confirmation.

Yes. As part of our service, you may request one round of edits if needed.

While we can prepare a letter for most requests, each case is different, and your attorney must review your situation before agreeing to draft your letter.

There are two situations where we may not be able to proceed:

1. No legal basis for a letter: If, after reviewing your case, we determine that the law does not provide a remedy, we’ll explain our reasoning and share our research with you. In this case, you’ll receive a 25% refund of the fees you paid.

2. Specialized legal expertise required: If your case requires a lawyer with specialized expertise outside our scope, we’ll let you know and issue a full refund.

Our goal is always to provide helpful guidance, even if we’re not able to write the letter.

No. All communication with your attorney is handled in writing to allow time for careful review of your documents, legal research, and thoughtful, detailed responses. Written communication also gives you a clear record you can refer back to at any time.

Yes, as long as you haven’t approved your letter for mailing. If you cancel before any work has started, you’ll receive a full refund. If work has already begun on your case, we’ll issue a 25% refund.

We can’t guarantee you’ll receive a response to your demand letter. If your dispute isn’t resolved, you may consider taking further legal action. We offer help with starting a small claims case in California and New York Learn more about our small claims service. If you are outside of those states and would like to start a small claims case, review our 50-state Guide to Small Claims Court.

We understand it can be frustrating not to receive a response. However, because we can’t guarantee the outcome of your letter, we’re unable to offer refunds if no response is received.

We don’t communicate or negotiate with the other party party. Your attorney’s role is to preparing and send your letter. This is known as a “limited-scope representation.”