Terms of Use

Updated on 05/10/2024
Effective on 10/07/2021

Review our Privacy Policy.

Quest for Justice, LLC (“Q4J”) offers access to its products, services, software, and platforms for legal information and self-help through justicedirect.com (the “Website”) and its mobile application (the “App”) (collectively, the “Services”) subject to acceptance of this Privacy Policy and Terms of Use (collectively, the “Policy”). By accessing, obtaining, or using any content, data, materials or information (the “Content”) through use of the Website, or by downloading and installing the App on a mobile phone or other wireless or internet enabled device, users shall agree to Q4J’s Policy. In addition, when using the Services, users shall be subject to any posted policies and applicable guidelines, including any terms or conditions applicable to features provided in conjunction with any of Q4J’s content and service partners. All such policies and guidelines are hereby incorporated by reference into this Policy. If you are using our Services as the employee, agent, or representative of a third party, including an organization (whether incorporated, registered, or not) or a natural person, you are confirming that you have the actual authority to bind this third party to this Policy, and you are accepting this Policy on behalf of that third party.Q4J reserves the right to change this Policy at any time.

Q4J provides Services for legal information and self-help. The information provided by Q4J along with the Content on our Services related to legal matters ("Legal Information") is provided for your private use and does not constitute legal advice. We do not review any information you provide us for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your selection of forms, or apply the law to the facts of your situation.If you need legal advice for a specific problem, you should consult with a licensed attorney. Neither Q4J nor any Legal Information provided by Q4J is a substitute for legal advice from a qualified attorney licensed to practice in an appropriate jurisdiction. As Q4J is not a law firm, communications between you and Q4J may not be protected as privileged communications under the attorney-client privilege (the protection that applicable law provides for confidential attorney-client communications) or work product doctrine (the protection that applicable law provides for tangible material (or its intangible equivalent) prepared in anticipation of litigation or for trial). Also, if you use the Q4J Communities forum, the communications between you and other members of the forum may not receive any legal protection. Your use of the Services does not create an attorney-client relationship between you and Q4J or between you and any Q4J employee, representative, or independent contractor. You represent yourself in any legal matter you undertake through our Services.

Please visit our Plans and Pricing page for additional details on our available services. We reserve the right to change our pricing from time to time, but our price changes will always be prospective and not retroactive. Q4J will collect your payment method but will not be storing the payment information.

We want you to be satisfied with our Services. If you are not satisfied or believe there has been an error in billing, please contact our Customer Service Department by email at [email protected], so that we can help you resolve the issue, provide a refund, or offer credit that can be used for future Services. When contacting us, please include any details relating to the Services you have purchased, so that we can ensure you are completely satisfied with your Q4J experience. All refund requests must be made within 30 days of purchase. We do not offer refunds on payments we have collected for any third-party services, including but not limited to process servers, investigators, printing, mailing.

When you use our Services, you will have the opportunity to initiate contact with independent third-party service providers. These may include professional services such as process servers, translators, investigators and printing and mailing services. Participating providers are neither employees nor agents of Q4J. Providers are independent third parties who carry their own insurance and provide services to Q4J users under independent contractual arrangements. Communicating with a third-party service provider is NOT required. However, if you choose to communicate with a provider through Q4J, please note the following: When you contact a provider through our Services, he or she may ask you for some information about you and your legal affairs in order to properly address your questions. By using our Services, you consent to sharing such Personal Information for the purpose of securing third-party services. Q4J will have access to any communications submitted through our Services for fulfillment and quality assurance purposes. More information about sharing your Personal Information is available in our Privacy Policy. When you contact a provider through our Services, you control both the duration and scope of the interaction.

Q4J may suspend or terminate your access and/or use of the Services (or any portion thereof) at any time without notice if we believe (a) that any activity or use of the Services in connection with your account infringes the intellectual property rights of the Company or any third party or otherwise violates any applicable laws, or (b) that we are required to do so by law. Unless prohibited by law, we will use commercially reasonable efforts to provide prompt notice of any suspension or termination of your access and/or use of the Services.

Q4J owns and has copyrights to the Content available through its Services. All Content available through its Services, including all text and images, is copyrighted and protected worldwide by applicable copyright laws and treaty provisions. The Content is provided by the Company for informational purposes only and may not be published, reproduced, copied, modified, uploaded, transmitted, posted, or distributed without the prior written consent of the Company or the applicable copyright holder. Photographs, illustrations, renderings, computer drawings, and other images may be the property of the Company, or its clients, illustrators, photographers, consultants, or other professionals hired by the Company or its clients or consultants and are used in connection with the Services in accordance with individual agreements. The Company does not grant any express or implied right to any party under any license, copyright, trademark, patent, or trade secret information. Use of any image obtained through use of the Services requires the written consent of the Company and/or any other party, as appropriate.

The Services are not available for use by minors. Therefore, you may only use the Services if you are at least 18 years of age and can enter into binding contracts. You are responsible for maintaining the secrecy of your passwords, login, and account information. You will be financially accountable for all uses of the Services by you and anyone using your password and login information.

Limitation of LiabilityUNDER NO CIRCUMSTANCES SHALL QUEST FOR JUSTICE, LLC, OR ITS RESPECTIVE MEMBERS, BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED IN ANY WAY TO THE CONTENT OR USE OF THE SERVICES.

You agree to defend and hold Q4J harmless from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your violation of these Terms of Use or your misuse of the Services.

If any portion of these Terms of Use are deemed unlawful, void, or unenforceable, then that portion shall be deemed to be severable and shall be construed in accordance with applicable law. Such portion will not affect the validity or enforceability of any remaining provisions.

Q4J makes no guarantee as to the currency, accuracy, or quality of the Content published and/or archived in connection with the Services, nor will Q4J accept any responsibility for other organizations, businesses, and private persons that provide information through the Services. All Content available through the Services is subject to change without notice. Reasonable efforts are taken to ensure the accuracy and integrity of all information provided in connection with the Services, but the Company is not responsible for misprints, out-of-date information, or errors, and makes no warranty, express or implied, nor assumes any legal liability or responsibility for the accuracy or completeness of the Content contained in the Services.

The inclusion in the Services of Content that contains any link to another website, or any reference to any product or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply an endorsement or recommendation by Q4J. Q4J is not responsible for and cannot guarantee the accuracy or content of information contained in those sites.

The laws of the State of Delaware, United States of America, shall govern your use of the Services. The conclusion and the performance of these Terms of Use shall be governed by and shall be construed in accordance with the laws of the State of Delaware. You hereby agree to the exclusive jurisdiction of the federal and state courts located in the State of Delaware for any claim arising out of or in connection with the Services. You hereby agree that a judgment of a federal or state courts located in the State of Delaware shall be enforceable in the jurisdiction in which you are located.

We’ll translate the most important information for your browsing and communications. Our translations are provided for your convenience. The English version of JusticeDirect.com is the definitive version.

In order to maintain a safe, respectful, and legally compliant environment for all users, our platform strictly prohibits the upload, storage, or sharing of the following types of content:

1. Pornographic Material: Pornography, including explicit sexual content, is strictly prohibited. This includes but is not limited to images, videos, and written content that depict nudity, sexual acts, or sexually explicit material.

2. Illegal Material: Any content that violates local, national, or international laws is strictly prohibited. This includes but is not limited to content that is defamatory, infringes upon intellectual property rights, promotes illegal activities, or constitutes hate speech.

Users of our platform are responsible for ensuring that any content they upload or share complies with this policy. Users must exercise discretion and good judgment when selecting and organizing evidence for their legal proceedings. Reporting ViolationsIf users encounter any content on the platform that violates this policy, they are encouraged to report it immediately to our support team. Reports will be promptly investigated, and appropriate action will be taken in accordance with our terms of service and applicable laws.EnforcementViolation of this policy may result in the removal of the offending content, suspension or termination of user accounts, and cooperation with legal authorities if necessary. Our platform reserves the right to take any action deemed necessary to enforce this policy and maintain the integrity of our service.DisclaimerWhile we strive to provide a secure platform for organizing evidence, users are reminded that they are solely responsible for the content they upload and share. Our platform cannot guarantee the accuracy, legality, or appropriateness of user-generated content.AmendmentsThis policy may be updated or amended from time to time to reflect changes in our platform, industry best practices, or legal requirements. Users will be notified of any significant changes to this policy. By using our platform, users agree to abide by this policy and all other terms and conditions outlined in our terms of service. Failure to comply with this policy may result in the loss of access to our platform and legal consequences.

User-generated content is retained for the duration necessary to operate our service effectively. This content remains on our system as long as the user's account is active. Upon deactivation of an account, user-generated content will be retained until the expiration of the longest statute of limitations for civil actions in any U.S. state, after which it will be deleted.