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Have a dispute with Sentral Real Estate over your security deposit, early termination, or rent overcharges? Now what? You have several options, including suing Sentral Real Estate in Small Claims Court.
In this article, learn about:
What to do before Suing Sentral in California Small Claims Court.
How to write a Demand Letter to Sentral Real Estate
Small claims court limits.
How to file a small claims lawsuit against Sentral
California Small Claims Costs.
Fun fact, lawyers are not allowed at the initial small claims hearing! This is to even the playing field so that each party has an equal chance of obtaining justice.
Sentral Real Estate is one of the largest owners of Rental Real Estate in California with thousands of tenants and multiple properties across Northern and Southern California. It manages its properties through a series of LLCs and other business entities. We have created a list of options for what to do when you face a dispute with Sentral.
Speak with the Property Manager
The first thing to do when a problem arises is to reach out to the property manager for your rental unit. They are sometimes referred to as community managers by Sentral Real Estate They may even be the same person that gave you a tour of the property before you signed a lease. However, the property manager's ability to make decisions will sometimes be limited and you may need to escalate the situation. If your property manager is unhelpful in resolving the matter, then it is time to go a different route.
Send a Demand Letter
What to include in the demand letter?
A demand letter is a letter that outlines a set of requests.
For example, you could request a refund and explain why you are requesting a refund.
If you eventually decide to sue in California small claims court, you are required to first request your money or property back before you can file the lawsuit. While you can request your money or property back orally, it is recommended you do so in writing in the form of a demand letter.
Read More: How to Write a Demand Letter for your Small Claims Court Lawsuit
Unsure of what to include in your demand letter to Sentral Real Estate. Here are a few suggestions:
Give them a few days to respond (usually about 7 to 14 days).
If your problem with Sentral relates to your security deposit, you can also use the California Court's security deposit demand letter-writing tool to help you write the demand letter.
Where to Send the Demand Letter
Once you have drafted your demand letter to Sentral Real Estate where should you send it?
You should email or mail a copy of the letter to the leasing office and mail a copy to Sentral's main office.
Sentral Real Estate LLC
255 California St. Suite 525
San Francisco, CA 94111
Small Claims Court
If Sentral ignored your demand letter, what can you do next? You can sue Sentral Real Estate in small claims court. But first, some background on small claims court in California to determine if it is right for you.
Types of Cases that Can be Filed in Small Claims
So long as there isn't another court better suited to hear the case, then the lawsuit can be filed in small claims. If your dispute with Sentral Real Estate is about your security deposit, early termination penalties, or rent overcharges, then a small claims court would be able to handle your dispute.
Read More: How Does Small Claims Court Work?
Small Claims Court Limits
To be able to file a small claims court lawsuit in California, you are capped at the amount you can sue for, also known as "small claims court limits."
If you are owed for more than the amount you can sue for, you can still sue for the maximum amount allowed, but you will need to waive any additional amount over the limit.
What are the California Small Claims Court Filing Fees?
The amount you will pay to file a small claims lawsuit in California depends on how much you are suing for. You will pay between $30 to $75 to file the lawsuit. If you cannot afford to pay court fees, you can ask the court to waive the fees.
What are other costs for Small Claims Court?
In most small claims cases, you can expect to pay:
Filing fees (see above) $30- $75
Serving Costs can range from $0-$75 per person you sue.
If you win, you can request that the losing party pay for your court fees and serving costs.
Who to Sue in Small Claims Court
As we previously mentioned, Sentral manages its properties through a series of LLCs and other business entities. To know which is the correct entity to sue, you need to pull up a copy of your lease. Usually, on the first page of the lease, you will find the correct entity name under "landlord's name" or "owner's name." When you begin to fill out your small claims court paperwork, you will list this entity as the "defendant."
Starting the Small Claims Court Lawsuit Against Sentral
Step 1: Fill out "Plaintiff's Claim and Order to Go to Small Claims Court" (Form SC-100)
Filling out this form starts the California Small Claims Court lawsuit process.
It is also known as the "complaint" or "claim."
This is the first document you need to file if you are suing someone. You can download it here.
The form will ask who is the agent for service of process. Using the entity name you found on your lease for Sentral Real Estate you can search for the Agent for Service of Process on the California Secretary of State's Website.
Step 2: File "Plaintiff's Claim and Order to Go to Small Claims Court"
Each California Small Claims Court has a different procedure for filing.
You have to check with your local small claims court whether they allow filing in-person, by mail, online, or by fax.
We can file your case for you!
Step 3: Serve Sentral Real Estate
Once you file your California small claims court lawsuit, the next step is to notify Sentral that they have been sued. This is called "service of process" (also known as "service").
You must serve Sentral Real Estate at least 15-20 days before the small claims court hearing.
There are several ways you can serve Sentral including by having a friend serve, hiring a process server, hiring the sheriff, or through the court clerk.
How to prepare for a Small Claims Court Hearing?
You have filed your case and notified the person you sued. The next step is to start preparing for your Small Claims Court hearing.
Research the law. If you are unsure about the laws involving your lawsuit (aka why you should win your lawsuit), consult an attorney, or conduct your own research about the law (a quick Google search goes a long way).
Prepare your evidence. Invoices, contracts, receipts, etc. You want to have your evidence organized with titles, dates, and why that piece of evidence is important. All your evidence should be geared towards showing the judge why you should win.
Prepare what to say. During the hearing, the judge will ask you why you are suing. If you are being sued, you will be asked why you don't owe the other party money.
Get your receipts for costs ready. For example, your filing fees and any process server costs. Make sure to let the judge know that you would like to be reimbursed for these costs.
Print enough copies of all your evidence. You will need at least three copies (one for you, one for the judge, one for the other side).
Read More: How is a Small Claims Court Hearing Like?
Sentral cannot have an attorney at the small claims court hearing
Attorneys are not allowed to represent you or the person you sued at the initial hearing.
If the person you sued appeals (meaning they lost and want the judge to decide again) then attorneys are allowed to represent the parties at the appeal hearing.
Camila Lopez, Esq.
Legal Educator at JusticeDirect. Camila holds a law degree and is a certified mediator. Her passion is breaking down complicated legal processes so that people without an attorney can get justice.