How to Sue a Car Dealership or Private Seller in California

Do you have a dispute in California with a car dealership or private seller over a car you purchased, a refund on a warranty, or a bad title? You have several options, including suing the car dealership or private seller in small claims court.

Did you know we have a free tool powered by AI that helps you create a demand letter to a car dealer? Check out our demand letter tool.

We often receive the question, "Can I sue a car dealership or private seller in a small claims court in California?" The answer is yes, as long as you are suing for $12,500 or less (more on this below).

Here are some examples of small claims lawsuits against car dealerships or private sellers:

• The car had mechanical issues shortly after you bought it. For example, you bought a car, and the engine started to act up the next day.

• Made a fraudulent misrepresentation or advertising regarding the car you purchased. For example, the car dealership or the private seller lied that the car was never in an accident.

• Failing to fix your car after you purchased a warranty. For example, you purchased a warranty when you bought the car, and you pay for repairs after having mechanical issues. Now the dealership or the warranty won't refund you for the money you spent fixing the car.

• Failure to refund you. For example, if you canceled an extended warranty you purchased and the dealership agreed to refund you but never did.

• Failure to give you the title documents. For example, you purchased a car, but the car dealership or private seller didn't provide you with the title documents to the car.

California DMV Car Buyer's Bill of Rights. The DMV publishes a guide on common issues with car dealerships here are some of the topics covered (1) required disclosures car dealerships are supposed to provide you with, (2) using the word "certified" when selling a used car, (3) buying a used car and the option to cancel the contract within 2 days.  

If you are in California, a car seller is required to have a California Smog Certification and a California Release of Liability when selling a car before the sale can go through. This means the seller has to have the car inspected within a 90-day time period from the date of the sale. This is also required to register the vehicle in California. 

These laws apply to car dealerships and private sellers in California. However, not all vehicles are required to pass a smog test, check the California DMV website to see if the vehicle you purchased or plan to purchase requires a smog certificate. 

Consider Filing a Complaint Against the Car Dealership with the DMV

1. Prepare the DMV complaint form.

2. Organize your evidence and attach it to the complaint form. For example, any contracts, receipts, disclosures, warranties, checks, pictures, etc., relevant to the DMV complaint you are filing against the car dealership. P.S. We built a tool that helps you organize your evidence.

3. Mail the complaint and the evidence packet to the closest DMV investigations office to where the car dealership is located. You can find a list of DMV investigative offices on the second page of the DMV complaint form.

Send a Demand Letter 

A demand letter is a letter that outlines a set of requests to the car seller. For example, you could request a refund and explain why you are requesting a refund.  

If you eventually decide to sue in California small claims court, you must first request your money or property back before filing the lawsuit. While you can request your money or property back orally, it is recommended you do so in writing in the form of a demand letter so that you can keep the written letter as evidence for the hearing.

What to include in the demand letter?

Unsure of what to include in your demand letter to the car dealership or private seller, consider this list:

• How much money you are owed.

• Why you are owed money.

• Your contact information.

• Where to send payment.

• Give them a few days to respond (usually about 7 to 14 days).

• State that if they don't respond, you intend to sue.

Make sure to review any contracts you have from the car dealership in detail in case they have requirements on where to send a demand letter or if they have forced arbitration.

Did you know we have a free tool powered by AI that helps you create a demand letter to a car dealer? Check out our demand letter tool.

Here is how our demand letter tool works:

So, how much will you spend suing a car dealership or private seller in a small claims court in California?

Court Filing Fees

The amount you will pay to file a small claims lawsuit in California depends on how much you are suing the car dealership for. You will pay between $30 to $75 to file the lawsuit. If you cannot afford to pay court fees, you can ask the court to waive the fees.  

Serving Costs

Once the lawsuit is filed, you must notify the car dealership that you have sued them. This is called "serving." Serving Costs in California can range from $0 to $85.

More information on who to serve on behalf of the car dealership is below. ‍If you win, you can request that the car dealership or private seller pay for your court fees and serving costs.

In California, you can sue a car dealership or private seller for a maximum of $12,500.

By suing in small claims, you agree to waive any amount over the maximum amount you can sue for, even if you are owed more. For example, if the car dealership owes you $13,000, and you decide to sue in small claims, you are waiving suing for an additional $500. Meaning that you will win a maximum of $12,500.

While you may not receive the full amount you are owed, there are practical benefits to suing in small claims court instead of "regular court."

Here are some of the benefits:

1. Court filing fees are cheaper in small claims than in other courts.

2. The process is faster in small claims than in other courts, as your hearing will usually be scheduled 30-70 days after you file the lawsuit.

3. Lawyers are generally not allowed in small claims, which helps keep the costs of suing low.  

You can also speak to a lawyer if you think the car dealership may owe you much more than the small claims limit. Most consumer fraud lawyers will give you a free consultation to determine if they can take your case. Contact us via our chat if you need assistance finding a consumer fraud lawyer.

Step 1: Identify the car dealership's legal name, address, and "agent of service of process."  

To sue in California small claims, you need to be able to correctly name the person or business you are suing. Identifying whether the car dealership is doing business as an LLC or Corporation is very important. Alternatively, a person may own the business, known as a "sole proprietorship."

Here are some tips:

• Look for names the car dealership uses on contracts, receipts, or the storefront. Look through any documents you have from the car dealership and write down any potential names you have from the car dealership. Follow the steps below using the names you have written down.

• Run a search on the CA DMV website. Car dealerships have to be licensed with the DMV. You can search for their license information on the DMV website. Their license information will list their legal entity name.

• Fictitious Business Names. Many car dealerships use a name other than their legal name to do business. They do this for marketing purposes, usually because their legal name is too long. A name other than a legal name is called a fictitious business name. Each county has a database of fictitious business names where you can search for the real legal entity name. In this article, we cover this process in detail.

• Business License Search. You can search for the car dealership's business license using its address. Each city has a database of business licenses. Call the business license department for the city where the car dealership is located.

• Search on the California Secretary of State's website. The car dealership may be registered as a corporation or LLC. You will need to identify the name of the corporation or LLC. In this article, we cover this process in detail. It is important to identify who the agent for service of process is (someone selected by the corporation or LLC to receive legal documents on its behalf) as this is the person who will be served.

Step 2: Complete "Plaintiff's Claim and Order to Go to Small Claims Court" (Form SC-100)

• This form starts the California Small Claims Court lawsuit process.

• It is also known as the "complaint" or "claim."

• Remember, we can help you prepare the small claims lawsuit and file it with the court. 

Step 3: File "Plaintiff's Claim and Order to Go to Small Claims Court"

Each California Small Claims Court has a different filing procedure. You have to check with your local small claims court to see whether they allow filing in person, by mail, online, or by fax. Or we can file your case for you.

Step 4: Serve the car dealership or private seller 

If the car dealership is owed by an individual (not registered as a corporation or LLC) or you are suing a private seller as an individual:

Once you file your California small claims court lawsuit, the next step is to notify the car dealership that they have been sued. This is called "service of process" (also known as "service"). If an individual or sole proprietor owns the car dealership, they are the person that has to be served. You must serve the car dealership owner at least 15-20 days before the small claims court hearing (sometimes, you are required to serve at least 30 days before the hearing). You can serve the car dealership owner in several ways, including having a friend serve, hiring a process server, or hiring the sheriff. You cannot serve your own lawsuit.

If the car dealership is registered as a corporation or LLC:

Remember, you will be serving the car dealership's "agent for service of process" as listed on the California Secretary of State's website. Learn more here.‍

Small claims hearings in California small claims are informal, and most hearings last around 15 minutes. While many disputes are settled before the hearing, here is what to expect if your lawsuit does not settle.

Who will represent the car dealership at the hearing?

• The easiest way to answer this question is that a lawyer will not represent the car dealership since lawyers cannot represent parties at the initial small claims hearing. They will have a non-attorney representative speak on their behalf at the hearing.

The hearing:

• Right before your California small claims court hearing, the judge will ask you and the car dealership's representative to show each other the evidence you will later show the judge.

• The judge will ask you why you are suing.

• The judge will ask the car dealership's representative to tell them their side of the story.

• The hearing will last around 15 minutes.

• The judge will ask you to show them the evidence you brought. Sometimes the judge will keep the evidence. Other times, you will get the evidence right back.

• A judge rarely tells you whether you won or lost at the hearing (especially if the other party attends the hearing). Instead, the judge will tell you their decision will be mailed to you (usually taking a few weeks to two months).

Did you know we have a free tool powered by AI that helps you create a demand letter to a car dealer? Check out our demand letter tool.